San Mateo County Public Safety Communications  Instructions

Navigation

	Clicking on this icon will download the associated .pqa file.
	Clicking on this icon will display the palm screens of the associated PQA with instructions for its use.

Installing

1. Internet Explorer Users:
• Download the PQA file (i.e. CAD Paging.pqa) by clicking on the icon described above. When prompted for what you would like to do, select the Open this file from its current location.
• The Palm Install Tool should open and the downloaded file should appear in the to be installed list.  Click done to close the install tool.
2. Netscape Users:
• Download the PQA file (i.e. CAD Paging.pqa) by holding down the shift key and clicking on the icon described above. When prompted for the download location, select the Add-on folder in your Palm Desktop directory.
• Double-click the Palm Desktop icon on your desktop. Click on the Install button. You can also access the Install Tool dialog box by selecting Install Tool from the Palm Desktop folder or by double-clicking the .pqa file directly.
• In the drop-down list, select the name that corresponds to your organizer. Click Add. Select the downloaded file(s) and click Open.
3. Download any additional applications.
4. Perform a HotSync operation to install the application(s) you selected.
5. By default, PQA files appear in your organizer in the Palm.net category.